1. Is your product ready stock?
Yes. Our products are ready stock unless we stated there Backorder. You may place your order at www.e-cottage.com. Please click on Menu “HOW TO MAKE ORDER” on top of the page for more details.
2. How much do you charge for shipping?
We charge a flat rate of RM6 for West Malaysia and RM9 for East Malaysia by PosLaju. We do offer free delivery on orders of RM88 or above excluding shipping fee. Strictly no COD (Cash On Delivery).
3. How long is the reservation period?
Payment within 24 hours or else order will be automatically cancelled without any prior notice. However, you may contact us to hold your order up to maximum 2 days. Remember to notify us your payment with details.
4. How to make payment?
We only accept online transfer or cash deposit to Maybank, Public Bank or CIMB. We will pay back the balance in the parcel and post together.
5. When will you post out the parcel after payment confirmed?
We will post out the parcel on the next business day after payment confirmed. Our delivery day is from Monday to Friday except Public Holidays and weekends. You shall be expecting your parcel within 1 to 2 days.
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